Our fertilizer machines are engineered for global compatibility.We understand that electrical grids vary significantly across different regions. Whether you are in Southeast Asia, South Asia, Africa, the Middle East, or South America, Beidou equipment can be specifically configured to match your local power supply. Supported Standard Voltages & Frequencies: 380V / 50Hz(Standard in China, most of Africa, and many other countries) 400V / 50Hz(Common in Southeast Asia and parts of Europe) 415V / 50Hz(Standard in India and parts of the Middle East) 220V / 60Hz(For some single-phase auxiliary components or specific regional requirements) Your Options for Customization: Custom Motors and Electrical Components:We will install motors, PLC controllers, and other electrical parts that are strictly manufactured for your local voltage requirements. Step-Up/Step-Down Transformers:If your local grid is unstable or uses a non-standard voltage, we can provide and install transformers, ensuring your plant runs safely and efficiently. How to Ensure Your Machines Fit Your Grid: Before we confirm your final production schedule, our engineering team will require your country, local power specifications, and any specific factory requirements. We will then configure the entire system accordingly. Please contact us with your destination country and local grid voltage. We will immediately confirm the exact voltage of your equipment and provide you with a professional solution!

To help you make the right decision, here is a simple breakdown of the differences: Your Responsibility: You arrange the ocean freight from the port of loading (China) to your destination port, and you pay for the shipping and insurance. Our Responsibility: We handle all export customs clearance, pack the goods, and load them onto the vessel at the Chinese port. Best For: Clients who have their own trusted local freight forwarder or who can get better shipping rates from their own logistics partners. Your Responsibility: You only need to handle the import customs clearance and local transportation at your destination port. Our Responsibility: We cover the cost of the goods, the ocean freight, the export documents, and we purchase marine insurance for you. Best For: Clients who are new to international trade or who do not have a local freight forwarder. We handle the shipping and make sure it arrives safely. Your Responsibility: You arrange the marine insurance from the port of loading to your destination port. You also handle the import customs clearance and local transportation. Our Responsibility: We cover the cost of the goods and the ocean freight to your destination port. We handle all export documents. Best For: Clients who already have their own insurance policy or who prefer to buy insurance locally to save on premium costs. Please tell us your destination port. Our sales team will calculate and provide you with the exact FOB, CIF, and C&F quotations so that you can choose the safest and most comfortable option for you.

That is why Beidou offers a Lifetime Support Policy for all our equipment, not just the first two years. First 12 Months (Warranty Period): All mechanical parts, motors, and electrical components are covered by a free manufacturer warranty. If any part fails due to a manufacturing defect, we will replace it for free, including shipping. After 12 Months (Lifetime Support): Even after the warranty expires, our support continues. We are still responsible for your equipment. Lifetime Technical Support: Our engineers are always available 24/7 via video calls or email to diagnose any problems and provide step-by-step repair guidance. Guaranteed Spare Parts Supply: We guarantee that we will keep spare parts for your specific model in our warehouse for at least 10 to 15 years. You can order critical components (load cells, belts, motors, valves) at any time at our standard factory costs. Upgrade Services: If you need to increase your capacity or upgrade your control system later, we can provide retrofit solutions to extend the life of your existing machines. Rest assured, when you buy Beidou equipment, you are not just buying a machine. You are forming a long-term partnership with our engineering team. Please contact us if you have any further questions about our support policies.